IBPS Customer Service Associate / Clerk – 11403 Posts Recruitment 2026 – 2027 Vacancies | Last Date 28-08-2026
Updated: Aug 23, 2026
11 min read
📋 Institute of Banking Personnel Selection (IBPS)
Customer Service Associate (CSA), commonly known as IBPS Clerk
Recruitment Notification 2026 | All India
Table of Contents
⚡ At a Glance
- Vacancies2027-28
- QualificationGraduation (any discipline) from a recognised university
- Application Fee₹175 (SC/ST/PwBD/ESM/DESM), ₹850 (Others)
- Last Date28-08-2026
Institute of Banking Personnel Selection (IBPS) has released an official recruitment notification for the post of Customer Service Associate (CSA), commonly known as IBPS Clerk. A total of 2027-28 vacancies have been announced for this government recruitment 2026. Candidates who have completed Graduation (any discipline) from a recognised university from a recognized university or institution are eligible to apply. The last date to submit the online application is 28-08-2026. Read below for complete details on eligibility criteria, application fee, selection process, salary, and how to apply for this Institute of Banking Personnel Selection (IBPS) recruitment.
📋 Recruitment Overview
OrganizationInstitute of Banking Personnel Selection (IBPS)
Post NameCustomer Service Associate (CSA), commonly known as IBPS Clerk
Advertisement No.CRP CSA-XVI
Total Vacancies2027-28
SalaryAs Per Norms
Apply Start DateTo Be Announced
Last Date to Apply28-08-2026
Employment TypeRegular / As Per Notification
CategoryGovernment
Apply ModeOnline
LocationAll India
👥 Vacancy Details
| Post Name | Vacancies |
|---|---|
| Andaman & Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
| English | 30 |
| English/Hindi (as opted) | 35 |
| English/Hindi (as opted) | 35 |
| – | 100 |
| English/Hindi (as opted) | 40 |
| English | 40 |
| English/Hindi (as opted) | 40 |
| English/Hindi (as opted) | 40 |
| – | 160 |
| Total | 2027-28 |
🎓 Eligibility & Requirements
Educational Qualification
Graduation (any discipline) from a recognised university
Age Limit
20 to 28 years
Age relaxation is applicable for SC/ST/OBC/PWD/Ex-Servicemen candidates as per government rules.
💰 Fees & Salary
Application Fee
| Category | Fee Amount |
|---|---|
| SC / ST / PWD / Female | ₹850 |
📝 Selection Process
- Online Preliminary Exam
- Online Main Exam
- Local Language Proficiency Test
📅 Important Dates & Deadlines
| Event | Date |
|---|---|
| Last Date to Apply | 28-08-2026 |
📝 How to Apply
- Visit the official website of the recruiting organization.
- Navigate to the Recruitment / Career section on the homepage.
- Click on the “Apply Online” link for Customer Service Associate (CSA), commonly known as IBPS Clerk. Direct Apply Link.
- If you are a new user, click on New Registration to create your account with a valid email and mobile number.
- Log in with your credentials and fill out the online application form with accurate personal, educational, and other required details.
- Upload scanned copies of your photograph, signature, and other required documents in the prescribed format and size.
- Pay the application fee of ₹175 (SC/ST/PwBD/ESM/DESM), ₹850 (Others) through online mode (Net Banking / Credit Card / Debit Card / UPI).
- Review all the details carefully, submit the application, and take a printout for future reference.
🔗 Important Links
📑 Additional Details
| Details | Information |
|---|---|
| Particulars | Details |
| Recruitment Name | CRP CSA-XVI |
| Participating Banks | 11 Public Sector Banks |
| Application Mode | Online only |
| Application Start Date | 01.08.2026 |
| Application Last Date | 28.08.2026 |
| Official Website | www.ibps.in |
| Activity | Tentative Date |
| Online Registration Start Date | 01.08.2026 |
| Online Registration Last Date | 21.08.2026 |
| Edit Window (Modify/Correct Application) | 2 days after closure of registration (exact dates to be notified on official website – not specified in the notification) |
| Pre-Examination Training (Pet) | September 2026 |
| Download Of Call Letter – Preliminary Exam | September 2026 |
| Online Preliminary Examination | October 2026 |
| Preliminary Exam Result | November 2026 |
| Download Of Call Letter – Main Exam | November 2026 |
| Online Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
| S. No. | State/UT |
| 1 | Andaman & Nicobar |
| 2 | Andhra Pradesh |
| 3 | Arunachal Pradesh |
| 4 | Assam |
| 5 | Bihar |
| 6 | Chandigarh |
| 7 | Chhattisgarh |
| 8 | Dadra & Nagar Haveli |
| 9 | Daman & Diu |
| 10 | Delhi |
| 11 | Goa |
| 12 | Gujarat |
| 13 | Haryana |
| 14 | Himachal Pradesh |
| 15 | Jammu & Kashmir |
| 16 | Jharkhand |
| 17 | Karnataka |
| 18 | Kerala |
| 19 | Ladakh |
| 20 | Lakshadweep |
| 21 | Madhya Pradesh |
| 22 | Maharashtra |
| 23 | Manipur |
| 24 | Meghalaya |
| 25 | Mizoram |
| 26 | Nagaland |
| 27 | Odisha |
| 28 | Puducherry |
| 29 | Punjab |
| 30 | Rajasthan |
| 31 | Sikkim |
| 32 | Tamil Nadu |
| 33 | Telangana |
| 34 | Tripura |
| 35 | Uttar Pradesh |
| 36 | Uttarakhand |
| 37 | West Bengal |
| Criteria | Details |
| Nationality | Citizen of India, or a subject of Nepal/Bhutan, or a Tibetan refugee who came to India before 01.01.1962, or a person of Indian origin migrated from specified countries with an eligibility certificate from the Government of India |
| Age (As On 01.08.2026) | Minimum 20 years, Maximum 28 years (born not earlier than 02.08.1998 and not later than 01.08.2006) |
| Local Language Proficiency | Candidates must be proficient in reading, writing, speaking and understanding the specified/opted local language of the State/UT they apply for (see Local Language Proficiency Test section) |
| Computer Literacy | Mandatory – a Certificate/Diploma/Degree in computer operations, or having studied Computer/IT as a subject in High School/College |
| Category | Age Relaxation |
| Scheduled Caste/Scheduled Tribe | 5 years |
| Other Backward Classes (Non-Creamy Layer) | 3 years |
| Persons With Benchmark Disabilities | 10 years |
| Ex-Servicemen/Disabled Ex-Servicemen | Actual period of service in defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST), subject to a maximum age of 50 years |
| Widows, Divorced Women, And Women Legally Separated (Not Remarried) | Age concession up to 35 years for General/EWS, 38 years for OBC, 40 years for SC/ST |
| Post | Basic Pay Scale |
| Customer Service Associate (Csa) | ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 |
| Test | Medium |
| English Language | English |
| Numerical Ability | English/Hindi (as opted) |
| Reasoning Ability | English/Hindi (as opted) |
| General/Financial Awareness | English/Hindi (as opted) |
| General English | English |
| Quantitative Aptitude | English/Hindi (as opted) |
❓ Frequently Asked Questions
⚠️ Important Notes:
- Always verify all details from the official notification before applying.
- Do not pay any money to middlemen or agents for government job applications.
- Keep printed copies of all submitted documents and application receipts.
- Check the official website regularly for updates, corrigendum, and corrections.
- Candidates are advised to read the complete official notification PDF carefully before filling out the application form.
📚 Prepare for Your Exam
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